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Stanford employs information exchange in certain situations. If you have questions about this process, please feel free to contact the Health Information Management Services department directly at 650-723-5721.

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For Stanford Health Care Tri-Valley questions, please feel free to contact Tri-Valley directly at Phone: 925-373-8019

Fax: 925-373-4126

For Stanford Medicine Partners or (SMP) questions, please feel free to contact SMP directly at 510-731-2676.


Electronic Health Information (EHI) Export

As another way to request the release of your medical information, the 21st Century Cures Act requires that Stanford Health Care (SHC) provides you with an Electronic Health Information (EHI) Export upon request. 

  • To request an EHI Export, please complete the document and submit to SHC HIMS: Stanford Health Care 300 Pasteur Dr. Stanford, Ca. 94305
  • If you’d like to learn more about receiving an EHI Export, please contact SHC HIMS at: 650-723-5721.

If you would like to request a copy of you or your child’s Billing Records, please contact our Customer Service Billing department at 1-800-549-3720. You may also send a Billing Message through your MyHealth account. 

If you are an attorney representing a Stanford Health Care patient and would like to request a copy of a patient’s Billing Records, please note that effective July 25, 2023, Subpoena and/or Attorney requests for Billing Records will be accepted via our Attorney Portal only. Please visit https://billingrecords.stanfordhealthcare.org for more information.

  • The Radiology Image Library by calling 650-723-6717 (Opt #4, then Opt #1)
  • Radiology Image Library Fax: 650-723-3995
  • Clinical Genomics Laboratory for raw data requests only by calling 650-497-6500

Stanford employs information exchange in certain situations. If you have questions about this process, please contact our Health Information Management Services department directly at 650-723-5721.

For SMP questions, please contact Stanford Medicine Partners or (SMP) directly at 510-731-2676.